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Beadstorm Designs Privacy Policy

Privacy policy

This Privacy Policy describes how beadstormdesigns.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@beadstormdesigns.co.uk

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

    • Disclosure for a business purpose: shared with our processor Shopify.

    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site .

    • Order information

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    • Source of collection: collected from you.

    • Disclosure for a business purpose: shared with our processor Shopify.

    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Wix to power our online store. You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

When buying from myself I use the following methods to receive payment. Craft Fairs, IZettle card reader, where you provide your email address and/or mobile number to receive your receipt via email or text message; via our website should you use the contact form regarding a purchase (www.beadstormdesigns.co.uk); IZettle invoice, a copy of your receipt will be received via email;  or Paypal depending on payment selected at checkout.

Please visit the individual data controllers identified (as listed below) to review their policy on keeping your personal information safe:

IZettle : https://www.izettle.com/gb/help/articles/2258543-how-izettle-processes-contact-details-of-cardholders

Paypal: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Beadstorm Designs Privacy Policy

Beadstorm Designs takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information we collect about you. Should you have any queries please contact us via the contact form and we will do our best to answer your questions.

In order to operate our business the following information will be collected from you:

Your name, address, email address and phone number when making a purchase;

This information will be collected from you so that we can:

Process orders/payments submitted by you, to communicate with you about your order, verify your identity where necessary, to fulfil your order, carry out marketing analysis and make general improvements to our sites, obtain views or comments on the service we provide, check the progress of orders in the postal system UK and/or International and for the purpose of Tax and providing evidence of transactions to HMRC Tax Office.

I will not use your information to:

Send you information about our products and services – to keep updated please follow us on social media.

 

I will share this information with:

No one outside of www.beadstormdesigns.co.uk or www.beadstormdesigns.etsy.com as is necessary for the above purposes without your specific permission.

Other than as stated above, unless required to do so by law for example, if required by a court order or for the purposes of the prevention of fraud or any other crime, we will not disclose any of your personal information without your permission.

 

Security

To ensure your personal data is kept secure at all times all devices, computers, laptops and mobile phones we use for our business purposes are either encrypted, password or passcode protected with all firewalls and antivirus software updated weekly or more frequently as required. All files are password locked. Any printed documents such as receipts are held in a locked cabinet and will only be used as stated above. We ensure all security is the best it can be to mitigate potential risks and safeguard your privacy from unauthorised access and improper use.

 

Third Party Websites

I cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Sites. We highly recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions. If you have linked to our sites from a third party site, we cannot be held responsible for the privacy policies and practices of the owner or operators of that third party site. We highly recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

 

Transferring your information outside of Europe

If I transfer your information outside of the EU, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.

If you use my services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services. Outside of the European Union (EU) data protection laws may not be similar to those within the UK.

Contact:

If you would like to contact me with your views about our privacy policy, or with any enquiry relating to your personal information, you can do so by contacting us via the contact form or by writing to us at Beadstorm Designs, 16 High Green, Abbotlsey, St Neots, Cambridgeshire, PE19 6UL, UK

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